Unveiling Information Through Narrative In Conversational Information Seeking

Searching through conversational interactions has been emphasized as the next frontier. Nowadays, conversational agents can generate natural language responses, transforming how we search for information. A key challenge in conversational information-seeking is how these agents present information: should they only reflect facts, cater to human cognitive preferences, or strike a balance between them? These challenges raise questions about aligning conversational agents with human cognitive processes. Our position paper emphasizes the role of narrative in addressing these questions. We explore how narratives influence human comprehension and propose a framework for optimal conversational narratives. These narratives aim to enhance interaction between humans and conversational agents in explanatory information-seeking scenarios.

  • Published in:
    CUI '24: Proceedings of the 6th ACM Conference on Conversational User Interfaces
  • Type:
    Inproceedings
  • Authors:
    Sadiri Javadi, Vahid; Trippas, Johanne R.; Flek, Lucie
  • Year:
    2024
  • Source:
    https://dl.acm.org/doi/10.1145/3640794.3665884

Citation information

Sadiri Javadi, Vahid; Trippas, Johanne R.; Flek, Lucie: Unveiling Information Through Narrative In Conversational Information Seeking, CUI '24: Proceedings of the 6th ACM Conference on Conversational User Interfaces, 2024, https://dl.acm.org/doi/10.1145/3640794.3665884, SadiriJavadi.etal.2024a,

Associated Lamarr Researchers

A portrait of Vahid Sadiri Javadi wearing a dark shirt, standing indoors with a blurred background of natural light and modern architecture.

Vahid Sadiri Javadi

Author to the profile
Prof. Dr. Lucie Flek

Prof. Dr. Lucie Flek

Area Chair NLP to the profile